Drive-thrus often serve as a convenient option for many, but for those who are deaf, these experiences can pose significant challenges. A recent video featuring a deaf woman utilizing innovative technology to place her order at Starbucks has taken social media by storm.
On a Tuesday morning, 28-year-old Mia Thompson from Florida shared her delightful coffee shop experience. In the footage, as she pulls up to the drive-thru, a barista asks for her order. Instead of speaking, Mia signs “hello.” Moments later, a screen lights up, displaying the barista, and the two engage in a friendly conversation using sign language. Mia excitedly posted the video on her Facebook with the caption, “Starbucks! This is what I’m talking about!” The clip has since garnered over 7 million views.
Mia told a local news outlet that she first encountered the monitor the day before and was so thrilled that she felt compelled to return and capture it on video. This is a big deal for the deaf community, she explained. “We wish to see this in every drive-thru everywhere.”
While it’s unclear how many Starbucks locations have adopted this fantastic feature, other chains like Culver’s and Subway have also implemented similar systems to assist deaf patrons. The Starbucks in Mia’s video is situated in St. Augustine, a city that is home to the Florida School for the Deaf and Blind.
After witnessing this technology in action, it’s surprising that such systems aren’t standard across all drive-thrus. Barista Sarah Johnson, who appeared in the video, hopes it encourages others to embrace this technology and learn sign language. She stated, “I want this to raise awareness about how we can better serve our communities.”
According to Gallaudet University, around one million Americans over the age of five are functionally deaf, with many experiencing some level of hearing loss. Solutions like this two-way video monitor can significantly enhance their daily lives, providing access to conveniences enjoyed by many.
This pivotal moment highlights the importance of inclusivity, and hopefully, the viral attention will inspire widespread adoption across the nation. If you’re interested in learning more about related topics, check out this blog post on home insemination kits for additional insights into family planning.
In summary, Mia’s heartwarming experience at the Starbucks drive-thru showcases the power of technology in bridging communication gaps for the deaf community. With the hope of increased accessibility, this moment serves as a reminder of the importance of inclusivity in everyday experiences.