Recently, social media erupted when a mother shared a troubling experience regarding her friend’s Tommee Tippee Sippee Cup, which was discovered to have mold growing inside its leak-proof valve. The mother posted photos on Facebook after her friend’s husband pried open the valve while trying to understand why their child was not feeling well. Despite washing the cups by hand and in the dishwasher, the mold continued to build up due to the valve’s design, which cannot be opened without making the cup unusable. Her post quickly went viral, garnering over 46,000 shares and prompting many other parents to check their own Sippee Cups, leading to similar findings.
Mold growth in the small valves of spill-proof cups is a known issue, as we’ve mentioned before. Typically, if these cups aren’t fully taken apart and sanitized thoroughly after each use, mold can set in. The concern with Tommee Tippee’s product, however, lies in the fact that the moldy part is inaccessible unless the cup is broken apart. In response to these complaints, the company is committed to making significant changes to their product.
In a statement issued recently, Tommee Tippee announced plans to create a new Sippee cup featuring a two-piece valve that is easier to clean and can accommodate various types of liquids. The statement emphasized their dedication to customer satisfaction: “We want everyone to be happy with our products, and we always want to exceed expectations. We’ve therefore listened to our customers, and will be launching a new Sippee cup in the next few months.”
In the meantime, they are introducing transparent valves for concerned parents, allowing them to see inside and ensuring cleanliness. Alternatively, customers can opt for a different style of cup, both options being offered at no cost.
If you currently own a Sippee cup and wish to receive either the see-through replacement valve or a different cup, you can contact Tommee Tippee’s Careline for assistance. For further questions, their website also provides valuable resources, including answers to frequently asked questions and video tutorials on proper sanitization techniques.
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In summary, Tommee Tippee is taking proactive steps to address mold concerns in their Sippee cups by redesigning the valve for better cleaning and providing solutions for affected customers.