In response to a recent incident involving the police arresting two Black men who were simply waiting for a friend at a Philadelphia Starbucks, the coffee giant has decided to take significant action. Starbucks will close approximately 8,000 stores across the United States for one day next month to conduct training aimed at addressing racial bias among its employees.
The backlash against the company was immediate and intense, leading to a swift and proactive response. On their social media platforms, Starbucks announced that on May 29th, all company-owned stores will be closed to allow employees to engage in comprehensive training designed to tackle implicit bias, foster inclusive practices, and ensure that every customer feels safe and valued.
The statement from Starbucks reads: “On May 29th, we will close our company-owned stores in the US to conduct racial-bias training in order to address implicit bias, promote conscious inclusion, and prevent discrimination so everyone feels safe and welcome at Starbucks.” The training is expected to reach nearly 175,000 employees nationwide and will be integrated into the orientation process for new hires. To ensure the effectiveness of this initiative, experts in the field will monitor and assess its impact.
Starbucks expressed regret over the incident that occurred in Philadelphia, acknowledging that racial bias is an issue that needs to be confronted head-on. While many commend the company for taking this necessary step, others have voiced dissatisfaction, claiming it deprives them of their daily coffee routine.
In the face of criticism, Starbucks has remained composed, articulating the rationale behind their decision. They have emphasized the importance of addressing such societal issues, which resonate far beyond their stores. In a recent statement, CEO Michael Thompson reflected on his time spent in Philadelphia, stating, “I have been listening to the community and understanding the steps we need to take to rectify our mistakes. This is not solely a Starbucks issue; we are dedicated to being part of the solution.”
Moreover, Thompson personally met with the two men involved in the incident to apologize for their treatment. This demonstrates a commitment not just to employees but to the broader community as well, highlighting that the journey towards inclusivity requires ongoing dedication.
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In summary, Starbucks is taking a bold step to address racial bias within its organization by closing all stores for a day to implement training for its employees. This decision illustrates the company’s commitment to creating a safe and welcoming environment for all customers, despite facing criticism from some quarters.