Amazon Introduces In-Car Delivery with Amazon Key In-Car

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Amazon is now offering a novel delivery option that allows packages to be placed directly in your car’s trunk, a service they call Amazon Key In-Car. This initiative follows their earlier launch of Amazon Key, which enables customers to grant delivery personnel access to their homes. Now, they are extending this convenience to vehicles, providing customers with a new way to receive deliveries safely.

Benefits of Amazon Key In-Car

Urban residents, as highlighted in Amazon’s promotional materials, appreciate this service for its potential to prevent package thefts often seen in apartment lobbies or porches. Business owners note that it helps keep personal and business deliveries separate. For parents, this service offers a clever way to stash gifts out of sight or receive packages without disturbing sleeping children. In one promotional clip, a woman successfully gets a shirt delivered while at work, allowing her to prepare for an evening event without a detour home.

Customer Concerns

However, some customers express valid concerns about granting access to their vehicles. Worries range from the practicality of fitting packages among everyday clutter to the potential risks of car break-ins, and even the safety of delivery personnel accessing vehicles parked on the street.

How the Service Works

Here’s how the service functions: customers choose items eligible for in-car delivery and receive a four-hour delivery window. They must also provide a general location for their car. On the designated day, the delivery driver uses the Amazon Key app and the vehicle’s GPS to unlock the trunk for package placement. This service is complimentary for Amazon Prime members.

Requirements for Using the Service

Before you rush to sign up, there are several requirements to meet. First, you must hold an Amazon Prime membership—using someone else’s account won’t suffice. Additionally, the Amazon Key app must be downloaded. Currently, this service is offered only in 37 cities, and it is limited to vehicles from GM or Volvo, specifically models from 2015 onward that have active OnStar or Volvo on Call accounts. Certain restrictions apply regarding package size, weight, signature requirements, and value.

Partnership and Future Prospects

This innovative delivery method is part of a two-year exploratory partnership between Amazon, GM, and Volvo, aimed at assessing its viability without the expectation of immediate profit. The success of this venture will likely hinge on consumer acceptance and comfort levels with letting delivery personnel access their vehicles.

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Conclusion

In summary, Amazon’s new in-car delivery service aims to provide convenience and security for package deliveries, but it comes with a host of requirements and considerations that potential users must weigh carefully.