New Research Reveals Why Zoom Has Become So Unbearable

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A recent study sheds light on the reasons behind our collective disdain for Zoom meetings. As we approach a year of pandemic life, characterized by canceled family gatherings and ongoing mask mandates, virtual meetings have become a staple. While vaccines are being distributed, social distancing remains in effect, solidifying Zoom’s presence in our daily routines. The endless cycle of reminding participants to mute and unmute, along with discovering colleagues’ home decor, has left many feeling exhausted. A new study by Dr. Alex Thompson of the Virtual Interaction Research Lab delves into the mental toll of prolonged video conferencing, uncovering four key issues contributing to what we now refer to as “Zoom fatigue.”

Four Reasons You Might Dislike Zoom:

  1. Intense Eye Contact: The sheer volume of eye contact during video calls can be overwhelming. Unlike traditional meetings where attendees glance around the room, Zoom forces everyone to focus on each other all the time. This constant gaze can create pressure, making listeners feel like they must speak even when they don’t want to.
    Solution: Dr. Thompson suggests reducing the Zoom window size and using an external keyboard to create a more comfortable personal space.
  2. Self-Viewing Fatigue: Many video conferencing platforms show a live feed of your own image, which can feel unnatural. “Imagine walking around with a mirror always in front of you during conversations,” Dr. Thompson notes. This constant self-scrutiny can be quite draining.
    Solution: Participants can hide their self-view by right-clicking their video feed, reducing the stress of self-awareness.
  3. Limited Movement: Unlike in-person or phone conversations that allow for movement, Zoom often constrains individuals to a single spot, making it difficult to engage naturally.
    Solution: Dr. Thompson recommends sitting further from the camera, allowing freedom to move and even doodle during discussions. Taking breaks from video can also help.
  4. Increased Cognitive Load: In face-to-face interactions, nonverbal cues come naturally. However, video calls require more effort to interpret these signals, which can lead to mental exhaustion.
    Solution: Allow yourself “audio-only” breaks during lengthy meetings to relieve the pressure of maintaining nonverbal communication.

Dr. Thompson continues to investigate video fatigue and encourages individuals to reflect on their own experiences with Zoom. If you’re curious about your level of Zoom fatigue, you can participate in his survey here.

Are you struggling with Zoom fatigue?

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Summary:

A recent study by Dr. Alex Thompson highlights the reasons behind our growing aversion to Zoom, identifying issues such as excessive eye contact, self-view fatigue, restricted movement, and increased cognitive load. Solutions are proposed to combat these challenges, leading to a more manageable virtual meeting experience.