Peloton Issues Recall for All Treadmills Following Child Fatality and Multiple Injuries

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In a shocking development, Peloton has announced a recall of its Tread and Tread+ treadmills after a tragic incident involving the death of a six-year-old child, along with over 70 reports of injuries to both children and pets. The Consumer Product Safety Commission (CPSC) stated that numerous individuals and items were “pulled under the rear of the [Tread+] treadmill,” including 29 incidents where children sustained serious injuries such as broken bones and severe abrasions.

The recall affects both the Tread and Tread+ models, with Peloton urging all consumers to cease usage immediately and contact the company for a full refund or other suitable solutions. The retail prices for these treadmills were set at $2,495 and $4,295, respectively.

Peloton’s CEO, Mark Anderson, expressed regret over the company’s initial handling of the situation. “The decision to recall both products was the right thing to do for our community and their families. We acknowledge that our response to the CPSC’s request was inadequate, and I sincerely apologize for any distress this may have caused,” he stated. Anderson emphasized the importance of collaboration with the CPSC to enhance safety and establish new standards within the fitness industry.

Following the initial warning from the CPSC, which was issued after the child’s death, Anderson had earlier communicated safety tips to users, emphasizing the need to keep children and pets away from the equipment. Reports detailing child injuries linked to the Tread+ have surfaced, including a case where a three-year-old was found unresponsive and had to be resuscitated.

Peloton is advising Tread+ users to halt their use and seek refunds, available until November 6, 2022, after which only partial refunds will be given. Users who prefer not to return their machine may relocate it to a secure area inaccessible to children and pets. Additionally, Peloton plans to implement software upgrades that will lock the treadmill after each use, requiring a four-digit code to unlock it.

For Tread users, Peloton is providing the option of a full refund or inspection and repair to prevent future incidents.

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In summary, Peloton’s recall of its treadmills highlights serious safety concerns following a child’s tragic death and multiple injuries. The company is taking steps to rectify the situation by offering refunds and enhancing product safety measures.