What Should Parents Do When They Receive a Call from School?

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Most parents have experienced that moment of dread when the phone rings, and it’s the school on the other end. Whether it’s the principal or a teacher, the news isn’t good: your beloved child has made a mistake that requires your attention. So, how do you react? Do you demand every detail? Do you instinctively jump to your child’s defense before hearing the full story? Or do you find yourself asking, “What provoked this?” because it’s hard to believe your child could be at fault?

Receiving this call can feel like a gut punch. It’s embarrassing and can lead us to question our parenting abilities. We often perceive our children’s behavior as a reflection of our parenting, which can be difficult to bear. While there may be moments when we need to reflect on our methods, the most significant challenge may lie in how we choose to respond to our child’s misbehavior. Instead of viewing mistakes as a natural part of growing up, we sometimes prefer to deflect or justify. This reaction can hinder, rather than help, our child’s development.

So, what steps can we take when that call comes in?

Stay Calm and Collected

The initial news can hit hard, so it’s crucial to remain composed. Remember, you are not the one who misbehaved—your child is. Avoid downplaying the situation, as maintaining a calm demeanor will enable you to engage effectively with school staff. After all, they don’t enjoy making these calls any more than we do.

Listen to the Teacher or Administrator

It’s vital to hear the story and gather the facts. Understand that children sometimes bend the truth to evade consequences. Yes, all kids lie occasionally. They may downplay their actions or omit key details in an attempt to shield themselves from disappointment. Focus on what happened, not why it happened—that discussion can come later.

Believe in Your Child Too

While it’s important to listen to the school’s perspective, also have an honest dialogue with your child. Encourage them to take responsibility for their actions. Accountability is a crucial life lesson and teaching it during these moments is essential. Remember, your focus should be on your child’s behavior alone.

Support the Consequences

It’s essential to present a united front when it comes to discipline. If the school has decided on a punishment, stick to it. For instance, if your child is assigned extra writing or loses recess privileges, they must comply—no exceptions. You can certainly impose additional consequences at home, but don’t go overboard unless the situation calls for it.

Discuss Natural Consequences

If you notice your child is struggling socially, this is an excellent opportunity to discuss natural consequences. For example, if they find themselves without playmates at recess, gently remind them of their behavior and its effects. It’s important to approach this conversation with love and understanding.

Develop Strategies Together

Some children act out due to frustration or a feeling of being unheard. If your child is facing learning or social challenges, they might disrupt class to avoid facing their struggles. Work to identify the root cause of their behavior without excusing it, and brainstorm strategies together. Sometimes, insecurities can lead to bad behavior, but it’s essential for children to learn boundaries.

Childhood is a time for making mistakes, and it’s crucial that we support our kids through this learning process. Fighting, lying, or disrupting class are common issues that “good kids” may encounter. By reframing our viewpoint and not tying their actions to our parenting, we can guide them toward becoming respectful adults. Our role is to remain calm and help them learn from their mistakes, rather than making justifications or excuses.

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In summary, when you receive that dreaded call from school, take a deep breath, listen carefully, and respond thoughtfully. Support your child through their mistakes and help them learn valuable lessons along the way.